PRIVACY POLICY

ADtellect > PRIVACY POLICY

Last Updated: April 30, 2026

At Adtellect (“we,” “our,” “us”), your privacy matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website adtellect.com or work with us as a client.

By using our website or services, you agree to the practices described in this policy.

1. Who We Are

Adtellect is a performance marketing agency based in Raipur, Chhattisgarh, India. We provide Meta Ads, Google Ads, WhatsApp marketing, landing page, and creative production services to businesses across India.

Contact for privacy concerns: Email: hello@adtellect.com Phone / WhatsApp: +91 73855 53545 Address: i-2 Dubey Colony, Near Balaji Hospital, Mowa, Raipur, Chhattisgarh – 492014, India

2. Information We Collect

a) Information you give us directly

When you fill out our contact form, book an audit, or work with us, we may collect:

  • Full name
  • Business email address
  • Phone number / WhatsApp number
  • Company or brand name
  • Website / Instagram / LinkedIn profiles
  • Industry, business size, and ad budget range
  • Any details you share about your business challenges

b) Information collected automatically

When you visit our website, we automatically collect:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent, and click behavior
  • Referral source (how you found us)
  • Cookies and similar tracking technologies

c) Information from third-party platforms

If you connect your ad accounts (Meta Business, Google Ads, etc.) to us as a client, we may access campaign data, performance metrics, and audience insights solely to deliver our services.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and deliver the audit you requested
  • Provide and manage our marketing services
  • Communicate with you via email, WhatsApp, or phone about your account or our services
  • Improve our website performance and user experience
  • Run our own marketing campaigns (e.g., retargeting visitors who didn’t fill the form)
  • Comply with legal and tax obligations under Indian law
  • Prevent fraud, spam, and unauthorized access

We will never sell your personal information to third parties. Period.

4. How We Share Your Information

We share your information only with:

  • Service providers we use to run our business — such as email tools (Brevo, Google Workspace), hosting providers, CRM systems, analytics platforms (Google Analytics, Meta Pixel), and form processors. These vendors are bound by confidentiality.
  • Legal authorities if required by Indian law, court order, or to protect our rights.
  • Business transfers — if Adtellect is ever acquired or merged, your data may transfer as part of that transaction (you’ll be notified).

We do not share or sell your data to advertisers, data brokers, or unrelated third parties.

5. Cookies and Tracking

Our website uses cookies and tracking pixels to:

  • Understand how visitors use the site
  • Remember your preferences
  • Show relevant ads on Meta and Google
  • Measure marketing campaign performance

You can disable cookies anytime via your browser settings. Note that some site features may not work without cookies.

We use the following tracking tools:

  • Google Analytics (GA4)
  • Meta Pixel & Conversion API
  • Google Ads Conversion Tracking
  • LinkedIn Insight Tag (where applicable)

6. Data Security

We take reasonable technical and organizational measures to protect your information, including:

  • SSL encryption on all forms and pages
  • Secure password protection on admin accounts
  • Two-factor authentication on critical systems
  • Regular backups and security audits
  • Access controls limiting who can view client data

However, no system on the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

7. How Long We Keep Your Data

  • Inquiry data (form submissions, emails) — retained for up to 24 months unless you become a client
  • Client data — retained for the duration of our engagement and up to 7 years after, as required by Indian tax and accounting laws
  • Website analytics data — retained per Google Analytics’ default settings (14 months)

You can request deletion of your data anytime (see Section 8).

8. Your Rights Under Indian Law

Under India’s Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete information
  • Erase your personal data (subject to legal retention requirements)
  • Withdraw consent for marketing communications anytime
  • Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, email us at hello@adtellect.com or WhatsApp +91 73855 53545. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to other websites (case studies, partner platforms, social media). We are not responsible for the privacy practices of those sites. Please read their privacy policies separately.

10. Children’s Privacy

Our services are intended for businesses and adults aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe a minor has shared data with us, contact us and we’ll delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest revision. Major changes will be communicated via email if you’re a client or via a notice on our website.

12. Contact Us

For any questions, concerns, or requests related to your data:

Adtellect Email: hello@adtellect.com WhatsApp: +91 73855 53545 Address: i-2 Dubey Colony, Near Balaji Hospital, Mowa, Raipur, Chhattisgarh – 492014, India